Frequently Asked Questions

(click question to see answer)

+ Why did you change your name?

Ultimately, the change had to do with legal entity considerations. Blah, blah, blah. Paperwork, lawyers, paperwork. We were definitely sad to let the yogaraj name go, but after such a tumultuous few years we are also very excited to move forward with fresh vibes and new energy.

Pronounce yogazan like "yoga-san" or "yoga's on."

What's in a Name?

"Zan" has no meaning in English. Here are some of our favorite meanings for "zan" in other languages:

Aztec (Nahuatl) - simply, only, merely, just

Brazilian (Kamakan, extinct) - water

Chinese (Mandarin) - support, comfort

Chinese (Ancient) - practicing divination

German (Middle High) - tooth, toothsome, tasty

Greek - defender of humanity (i.e. Xan, short for Alexander)

Hebrew - God is gracious, graced by God, well-fed

Persian (Farsi) - woman

Urban Dictionary - A guy who seems like a rambunctious d*ck on the outside, but when you get to know him he becomes super friendly and fun. (This was our experience with down dog.)

+ Where do I get my zoom link for class?

Links are sent to your email 15 minutes before class. If you don't see it, check your spam/junk folder. You may want to add us to your safe senders list. (How?)

You can also find your zoom link in the "notifications" section of your account wherever you are logged in. (web, webapp, mobile app)

+ I left something at the studio. What should I do?

If you email us with a description of your item and we find it, we can put it aside with your name on it. Please do not wait to contact us. We have limited storage space in the studio so we aim to empty our lost and found every 24 hours or so.

+ How do I change or update my credit card?

You can update your information directly through your fitDegree account, which can be found in your mobile app or using this link. Log in, hit profile on the menu, then hit the grid icon top right corner of the screen. You can make changes under "Payment Methods."

+ How do I cancel my membership?

Drop us an email and we'll take care of it.

+ How do I change my membership?

In order to change your membership, purchase a new one on our rates page here. Then make sure you email us to cancel the old membership.

+ How do I pause my membership?

You can pause your membership for up to 30 days by emailing us and letting us know. If you need longer, we can cancel your membership instead, then simply purchase a new membership whenever you are ready to come back to the studio.

Please be reminded that legacy memberships cannot be paused at all. If you cancel your legacy membership, you will need to purchase your future membership at current rates.

+ Unexpected charge on my card?

In the rare event that you see an unusual charge on your credit card, it is very likely that you have purchased more than one recurring membership. This happens sometimes when students sign up for a new membership without canceling their old one. Just let us know, we will take care of it.

MEMBERS: If you have emailed us about an issue and are awaiting a response, please do not let this stop you from attending class. Please take class. We trust that we will resolve your issue shortly.